CPD FAQ’s

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What is your cancellation policy?

If you are unable to attend a class, credit toward a future workshop within the same training season will be given if written cancellation is received at least 5 business days prior to the workshop. No cancellations will be accepted via phone. You are welcome to send a substitute in your place if you are unable to attend.

If a session is cancelled, all efforts will be made to cancel at least 2 weeks prior to the class and registrants will be notified via e-mail. Registrants will be given the option to choose a different class or receive a refund.

What is your weather policy?

In the event of inclement weather or any other emergency that may impact a workshop being held at a particular location, you may call us at 781-776-4137 after 5:30 a.m. the day of the workshop to find out if the workshop has been cancelled or moved to a different location.

What if a workshop is rescheduled?

If a workshop is rescheduled, you will be automatically enrolled in that workshop on its new date and you will receive a confirmation email. If the rescheduled workshop is not convenient, you may receive a credit to attend any workshop during that workshop season or receive a refund. To receive this credit, you must advise CPD in writing via email, fax or letter and it must be received by CPD at least 5 business days prior to the rescheduled date.

Where can I access the grievance policy?

Bridgewell’s Center for Professional Development (CPD) is committed to conducting all training activities in strict accordance with the Bridgewell policies and requirements specific to licensing bodies for Continuing Education. You can access it here: CPD Grievance Policy.

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For any other questions, please contact us.