March 2, 2021 – Letter to Family Members & Guardians Visitation Update

Published: March 2, 2021

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March 2, 2021

Dear Bridgewell family members and guardians,

As the positivity rate and the number of COVID-19 cases continues to decline in the state of Massachusetts, Bridgewell has decided to update its residential visitation guidelines to include indoor on-site, off-site and overnight visits. In addition, there will no longer be any restrictions regarding cities or towns being in a red zone.

We make this decision knowing that all of you will still adhere to the guidelines set forth by the Department of Developmental Services (DDS) with regards to visitation and safety precautions.

Indoor On-Site Visitation

Bridgewell’s policy remains the same:

  • Visits must be scheduled in advance and limited to 2 persons per resident at a time.
  • The visit will be held in the dedicated visitation area of the program.
  • Visitors must be screened prior to the visit taking place.
  • All infection control processes must be adhered to during the visits – wearing of masks, using hand sanitizer and maintaining a safe distance. There will be no sharing of food.

Off-Site Visits and Overnights

  • Visits must be scheduled in advance with the program.
  • The DDS Residential Off-Site Visitation Attestation Form and a list of close contacts is required to be completed.
  • Anyone wishing to have an off-site or overnight visit must be free from any symptoms of COVID-19 and must not have been in close contact or with anyone suspected of having COVID-19 in the past 14 days.

We agree that visitation is vital to the well-being of all the people we serve. We must rely on you to continue to practice social distancing, wear masks and practice good hand hygiene.

We look forward to scheduling your visits and seeing you at the residential programs.

Thank you for your patience and support over the past year as we navigate through this pandemic.


Elaine M. White

Chief Operating Officer


CC:  Kelly Lawless, Jennifer Killeen, Bonnie Hungler, Tom Marshall, Michelle Vercellone, LynnLee Jordan

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